1)Input Cloud Portal URL on your browser (e.g. Hong Kong : cloud.readyspace.com.hk)
2)After login, click "Support Tickets" from the left menu / Click "Create New" /
3)Select a Department
-Customer Service [Account Registered Location]
General enquiries, billing or product related questions
-Power Support [Global]
Standard support services for Cloud subscription
-Professional Services [Global]
With order of Professional Services
4)Input subject and message
5)Attached information file if required
6)Click “Submit”