How to change Administrator email address

Please follow the exact steps: 

1. Open browser, preferably Chrome.

2. Login to the (new) email address mailbox you wish to change to in ReadySpace Console ("TAB-1", keep the page open, you will need to verify this new email address later on)

3. Open second TAB ("TAB-2") in browser: login to Console with your current registered email address and password. 

Unsure URL link? Check here
Forgot Password? Check here

4. Once you are logged in, vertical menu on the left, click EDIT DETAILS > update the new registered email address (as per "TAB-1") > SAVE ***DO NOT CLOSE "TAB-2"

5. The system will prompt you that your account needs to be verified. Please check your email and wait for the verification email in "TAB-1".

6. Click the verification link in the email. The system will verify you on the spot if you have kept the Console page ("TAB-2") open.

7. Your account has now been verified, and you may continue to access the Console with the existing password. 


TIP: To add in co-manager(s) to manage your account: vertical menu on the left > MANAGED CONTACT > ADD NEW CONTACT > fill in the necessary fields, scroll down and grant permission rights.
NOTE: Under MISC > "Edit Main Profile Details" to be unchecked if the Contact is a third party. If this box is ticked, you are allowing the User to change your login ID.

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